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FAQ

What if I received the order, and want to cancel it afterward?

Please note in the event You’ve already received the order and You wish to cancel it, Arihant Mattress will treat such cancellations as Returns. Learn more about Our 30-day return policy here.

When can I cancel my order?

You can cancel Your order, or items in Your order at any point before the date of delivery.

Can I cancel the order?

Yes. However there are certain products You cannot cancel. We do not offer exchanges or cancellations for any made-to-order mattresses and sofas since these mattresses and sofas are manufactured only against orders.

What if I have received a damaged product?

We work with sellers who have highly specialized quality control measures that ensure that the product is up to our standards when you receive the product. In case, you receive a damaged product (damage as defined by the situations in the prior question), please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please get in touch with us on our customer care number or write to us at project@arihantmattress.com

Are there any shipping charges or any additional hidden charges?

No, shipments are free of charge. Any additional charges like Octroi, entry taxes are paid for by the sellers.

What is the estimated delivery time?

Products are typically dispatched within a day of order confirmation.
All the products are transported and delivered using the Arihant Mattress delivery network.

Do you ship to my city and location?

For a superlative customer experience, we have decided to deliver each product personally. We currently deliver in Pune, Mumbai, Thane & Navi Mumbai. We are coming to other cities very soon and will keep you posted!

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